At Nature Bless Green Inc., we strive to ensure that our customers receive quality products in a timely manner. Please review our shipping and return policies below for details on how we handle bulk materials, custom products, and returns.
1. Shipping Policy
- Orders are processed promptly and will be shipped as soon as payment is received and cleared (for checks).
- Shipping times vary depending on your location and shipping method selected.
- Shipping costs are calculated at checkout and are non-refundable.
- We are not responsible for shipping delays caused by the carrier or external factors.
- Nature Bless Green ships via FedEx only.
- Orders may be shipped via UPS or FedEx if provided a label by purchaser. In this case however, Nature Bless Green is not responsible for any lost or damaged packages once it leaves our facility’s. A drop off slip will be provided to customer as proof of shipment.
2. Returns and Exchanges
Eligible Returns:
- Bulk materials, in-house branded products, and unlabeled products can be returned within 30 days for a refund, subject to a 20% restocking fee.
- Damaged products may be exchanged or returned without a restocking fee within 30 days of receipt.
Non-Returnable Products:
- Custom products or white-label products are not eligible for return or refund.
- Sale and clearance items cannot be returned or exchanged, unless the product is damaged.
3. Return Process
- All returns must be sent to the following address:
ATTN: Shipping & Returns
Nature Bless Green Inc.
40945 Beach Road
Eustis, FL 32736
- Customers must ensure that returned products are securely packed to avoid any damage during shipping. We highly recommend using a traceable shipping method to avoid lost packages.
- Nature Bless Green is not responsible for packages lost or damaged in return shipment.
- Once we receive the returned product, we will process the refund, which may take 3-5 business days for the bank to complete.
- Shipping fees for the return are the responsibility of the buyer unless the product was damaged.
4. Refunds
- Refunds will only be issued once the product is received and inspected.
- Refunds typically take 3-5 business days for the bank to process.
- Refunds will be issued in the same form of payment used for the original order:
- If the order was paid via check, a check will be mailed.
- If paid via Zelle, the refund will be processed via Zelle.
- If paid by credit card, the refund will be applied to the same card.
- Shipping charges are non-refundable.
5. Damaged Items
- If your product arrives damaged, please contact us immediately. Damaged items can be exchanged or returned for a full refund without any restocking fee.
For any questions regarding shipping or returns, please reach out to us: